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Submitting Ideas & Feedback
Submitting Ideas & Feedback
Paul Grayson-Mather avatar
Written by Paul Grayson-Mather
Updated over 5 months ago

At Leadpal, we greatly value your input and are committed to continuously enhancing our platform to serve your needs better. Your suggestions and ideas are crucial in helping us improve and innovate. If you have any thoughts on how we can enhance your user experience, we would like you to share them with us.

How to Submit Your Ideas and Feedback

  • Start by navigating to the 'Help & Support' section in the main menu of your Leadpal dashboard.

  • Select the 'Submit an Idea' option. This will open a form where you can share your suggestions and feedback.

  • In the submission form, describe your idea or feedback in as much detail as possible. Consider including:

    • A clear explanation of your suggestion or improvement idea.

    • The specific part of the platform it relates to (e.g., lead management, reporting, user interface).

    • How could this idea enhance your experience or benefit other users?

  • Once you’ve completed the form, click the ‘Submit’ button.

Your feedback will be directly forwarded to our team for review.

What Happens Next?

Review Process:

After submission, our product development team will review your idea. We carefully consider all feedback and assess its feasibility and potential impact on the platform.

Follow-Up:

While we may only be able to implement some suggestions, we take all input seriously. Sometimes, you may be contacted for more information or to discuss your idea in more detail.

Contributing to Platform Enhancements:

Your feedback plays a significant role in shaping Leadpal's future. Many of our features and improvements have come directly from user suggestions, so your input is vital to our continuous improvement efforts.

We believe that the best innovations come from listening to our users. By submitting your ideas and feedback, you’re directly contributing to the future development of Leadpal. We appreciate your input and look forward to how we can improve your experience.

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